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Complete Payment

Requirements

Steps

After reviewing and approving the draft Certificate of Occupancy (CofO), you will see both your draft and a payment request at the bottom of your 'Status Info' page. At this stage, your application status changes to 'Pending payment' until the payment is completed.

Status page
  1. You have the option to choose the service provider for your payment. Click either 'Pay with Stripe' or 'Pay with Paymentus' to proceed.
Click on Check out and pay

Pay with Stripe

  1. You will be directed to the Stripe payment page using. Choose your currency, then select your payment method. Enter your credit/debit card or bank account details, along with your country or region. Click 'Pay' to complete the transaction.
Pay with Stripe Card
  1. Your application status will update to pending or successful, depending on your payment processing. Card payments typically process within minutes, while ACH (bank account) payments may take up to 5 business days to settle.

Pay with Paymentus

  1. You will be directed to the Paymentus payment page. Enter your first name, last name, and ZIP code, then choose a payment method:
  • eCheck / Bank Account
  • Debit Card
  • Credit Card
Provide Paymentus Information
  1. Provide your payment details, then click 'Continue.'
Pay with Paymentus
  1. You will be directed to the 'Confirm Payment' page. Review your payment summary and the Payment Authorization Terms and Privacy Notice. Check the box “I authorize and agree per Payment Authorization Terms”, then click 'Pay' to proceed.
Agree and Pay

To cancel your payment process, click on 'Cancel.'

Cancel Payment
  1. After completing the payment, you will be directed back to the application page.
Redirect to Application Page
  1. Your application status will update to pending or successful. Like Stripe, Paymentus card payments usually process within minutes, while ACH payments take up to 5 business days.
Payment Successful

After successful payment, continue the process with Downloading the Issued CofO.