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Certificate of Occupancy (CofO) Application Statuses

There are three different types of status categories for a Certificate of Occupancy (CofO) application:

1. Overall Application Status

  • Draft: The application has not been submitted yet.
    • Number format: DRAFT123
  • In Progress: The client has submitted the application.
    • Number format: CO000001 (provided by Accela when the application is submitted and a record is created).
    • SLA (Service Level Agreement) starts when the application is submitted.
  • Closed: The review process is complete, and payment has been made.
    • A draft can be accepted by the client.
    • A CofO has been issued.
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    The CofO can be reopened by the intake admin, modified, and reissued.

2. Review Status

This status shows where the application is in the review process. It also appears as a tag in the top right corner of the project details page.

  • Review in Progress: The application has been submitted, and no reviewer has requested additional information, or the client has provided the requested information, and the reviewer needs to accept or decline. This status also applies if the client has requested changes to the draft CofO.
  • Hold for Correction: At least one reviewer has requested additional information, and the client has not yet responded. Additionally, one or more inspection types have not been approved.
  • Draft Issuance in Progress: All divisions have accepted the application, and the draft CofO needs to be created by the intake issuer.
  • Waiting on Client Approval: All reviewers have approved the application, and the draft CofO has been created. The client needs to accept the draft or request changes.
  • Pending Payment: Accepting the draft triggers an automatic payment request. In the case of ACH payment, the system is waiting for a success message from Stripe.
  • Issued: Payment triggers the automatic issuance of the final CofO.
  • Denied: One of the reviewers has denied the application.
  • Cancelled by Client: The applicant has decided to cancel the application. This can only be done before payment is issued.

3. CofO Outcome Status

This status reflects the final outcome of the CofO application.

  • Approved: The application is closed with an approved result.
  • Denied: The application is closed with a denied result.
  • Cancelled by Client: The application was cancelled by the applicant before payment was issued.
  • Pending: The review process is not yet complete, and the application is in one of the first five review statuses above.