After submitting your application, you will be directed to the status info page of your application, where you can read a summary of the application process and you need to wait.
The participating divisions are notified and each department needs to assign a reviewer and start the review. The first round of department review about inspections needs to be done within the first 3 days. All departments check the uploaded documents and can request additional documents and/or text answers.
When additional documents or information are requested from you, the progress chart will turn orange, and its status will change to 'hold for correction.' You will also receive a notification email and an in-app message regarding the correction request. It's important to note that during this time, the SLA is temporarily paused.
The orange color always indicates that you have a pending task. You can also see your correction requests listed from the different departments on your 'Dashboard.'
