If you find an error or any detail that needs to be changed in an issued CofO, it can be reopened. To request a change, please reach out via email or phone, ensuring the request is made outside of Certifi.
Please be aware that a denied application cannot be reopened.
- Go to Applications.
- Click on the application number or the eye icon at the end of the row to open it.
- Scroll down to the 'Issuance' section and click on the 'Check and download' button.
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You are navigated to the 'CofO Issuance' tab, where you can check the issued CofO.
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You can report the error or ask for any details to be changed via email or phone. The contact information is the following:
- email: dob@dc.gov
- phone: (202) 671-3500
Or continue the process with Requesting Correction on an Issued CofO.